Subj: My rotten Virgin experience
        Date: 11/03/2004 02:38:54 GMT Standard Time
        Sent from the Internet

        Last June my mother and I were flying to Tampa from Gatwick.  We sat in the wide, center row of seats.  After we were
        seated a family of four came on board.  The row of seats in front of us were empty and the fat, large and heavy son who
        was 12 or 13 years old began jumping in and out of the seats.  He threw himself into the seat in front of my 82 year old
        mother and crashed the seat back on to her legs.  The seats and leg area on Virgin are verrrry small.  My mother cried
        out, much to the boy's pleasure - he was grinning his head off.  He then bounced out of the seat, threw himself into the
        one in front of me and slammed that seat back, right onto my knees that have been permanently injured when I was run
        down by a drunk driver.  The boy was really enjoying himself and pulled the seat up into an upright position and once
        again slammed it back into my knees.  Except that this time I was ready for him.  I pushed on the back of his seat to
        protect myself.  His mother saw me doing this and screamed for to leave her son alone.  She was very rough and
        extremely aggressive.   I got up and complained to a female flight attendant.  She told me that the boy had every right to
        sit wherever he wanted to and that there was nothing I could do about it.  Then she went and talked to the boy's mother,
        came back and accused me of upsetting their family by picking on their son.  The flight attendant then wrote me up for
        causing trouble on the flight and had the boy's mother sign the complaint. I was advised that there might well be charges
        filed against me.  I was dumbfounded, how could this be happening!!  Seeing empty seats towards the rear of the plane, I
        moved my mother and myself to them.  Immediately, the lout of a boy and his father came and sat behind us.  The boy
        began to kick the back of my seat repeatedly.  I got up and limped to the attendants station and tried to get someone to
        stop this family from tormenting us.  My right knee was swollen to 3 times it's proper size and I was in a lot of pain.
        When I complained about the boy kicking the back of my seat and showed my swollen knee to a male flight attendant, he
        laughed in my face.  I felt like I was in the Twilight Zone, it was all so bizarre.  For the rest of the flight my mother and I
        had to put up with shouting and kicking all done by the fat lout with his parents looking on.  The little beast enjoyed his
        tormenting so much that he even followed me around the luggage carousel, standing right next to me and smirking.  As
        he gets older he will only get worse, I hope I never have to meet him again!

       That was my last flight on Virgin Atlantic.  They seem to attract very low-life passengers and employ equally low-life flight
       attendants. Good manners and courtesy are not a part of the training given to Virgin Atlantic employees, and that is quite

 Susan Beebe,   Ruskin, Fl.

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